Exchange and Return Policy

Replacement and return policy


We have made our exchange and return policy more transparent to ensure safe shopping for our customers.


Therefore, we will ask the most questions, which are as follows:

- What if I receive a damaged and/or invalid item?

- What if I receive a wrong item?


  1. You must request (replacement/return) through WhatsApp from here within 3 days from the date of receiving the request.
  2. The merchandise must be in its original form and without any changes (uninstalled), as well as for the murals, they must be untorn and the frames of the painting must not have any abrasions.
  3. In the event of receiving a (wrong item), we will cover the value of the return shipping fee and return the value of the item to you in full after observing what was mentioned in clause (2) above.
  4. If the outer cover of the commodity has any indication that the product has been affected by its fall or dent due to the shipping process, you must photograph this effect with your mobile phone and then ensure the safety of the product and open the cover in front of the shipping company representative to ensure the safety of the product and then sign the receipt in case The product was in good condition or not received by the courier if the product was damaged or invalid.
  5. Print-on-demand products are not subject to the final exchange and return policy, unless the item is damaged due to shipping, so please ensure the integrity of the item before receiving it from the shipping companies as mentioned in Clause (4) above.
  6. If the outer cover of the commodity does not show any traces of indentation due to shipping, and after you opened the commodity, it was found that there was a defect in the product and it became invalid or damaged, we kindly ask you to photograph the outer cover + photograph the damage and then contact us on WhatsApp from here , it will not be done Studying your return request in the event that the outer cover was not photographed and prove that it was intact because this is very important until we ask the shipping companies about this defect, and after confirming, we will cover the value of the return shipping fees and return the value of the item to you in full.
  7. Refunding the amounts in the customer’s account may take from one to two weeks from the time of approval of the refund request.




We are pleased to respond to all your comments and inquiries via WhatsApp number 0531133979 or through 0582232248 and we will - as much as possible - solve your problems and respond to your inquiries.