Privacy policy

[ Privacy Policy ]

This Privacy Policy sets out the basis on which we will process any personal data, including without limitation, payment data, and other data that we collect from you or from other sources or that you provide to us (“Data”). This is for your access to and use of the www.rb-ksa.com website and its services (collectively, the “Services”). We understand the importance of this data, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our data practices. By using our services, you consent to the handling of data in accordance with this Privacy Policy.

References to pronoun (or similar) in this Privacy Policy are references to Canfsi and references to “you” or “user” are references to you as an individual or legal person, as the case may be.


[ What data may we collect from you ?]

We may collect and process the following data:

  • The data you provide by filling out forms on the site, including data that was provided when registering to use the site, subscribing to our services, publishing materials, or requesting other services.
  • Data you provide when entering a competition or promotion through our site, completing a survey or polling, or submitting reviews, testimonials or feedback.
  • Data you provide to us, or that we may collect from you, when you tell us about any difficulty you encounter when using our site.
  • Record correspondence if you contact us.
  • General, aggregate, demographic, and non-personal data.
  • Details of the transactions you have made through our website and details of our processing and delivery of the goods you have ordered.
  • Details about your computer, including, for example, your IP address, operating system and browser type, as well as data about your general use of the Internet (for example, by using technology that stores or accesses data on your device, such as Cookies, conversion tracking code, web beacons, etc. (collectively “Cookies”)).
  • Your email address that was provided to us by third parties who confirmed to us that they obtained your consent to share your email address.
  • Any other data we consider necessary to enhance your experience using the Site.


[ How will we use your data? ]

We may use the data in the following cases:

  • To provide you with information, products or services that you request from us or which we think you may be interested in, and where you have agreed to be contacted for such purposes.
  • To provide you with location-based services, such as advertising, search results, and other content tailored to you.
  • To carry out the obligations arising from any contracts entered into between you and any other party using our site, or between you and us.
  • To improve our services and to provide better and more customized services.
  • To ensure that the content of our Site is presented in the most effective manner for you and the device you use to access our Site.
  • To notify you of changes to our site.
  • For any other reason we deem necessary to enhance your browsing experience on the Site.
  • To administer incentive programs and fulfill your requests for such incentives, and/or to allow you to participate in competitions and to notify you if you win.


[ To whom can we disclose data? ]

Data about our customers is a very important part of our business. We therefore share data only as described below and with companies that follow practices that have security features that are, at a minimum, similar to those practices described in the Privacy Policy:

  • Third parties. To provide our services, we may cooperate with other affiliated companies or non-affiliated service providers (for example: logistics companies used to deliver products to you, marketing companies, payment processors for online transactions, etc.). In order to carry out your transactions, these other companies may store the data in a digital wallet so that your use of our services is more efficient.

You understand how important it is for these companies to have access to relevant data to perform their tasks. We make sure that these companies do not use the data for other purposes. We may also receive data from these companies (eg: delivery data and updated addresses), for the purpose of using them (eg: to correct our records and deliver merchandise for any purchase you make). By using the Site, you consent to the transfer, storage, use, and disclosure of data between our affiliates and non-affiliated service providers wherever they are located. Provided that these companies are contractually committed to respecting data privacy.

  • Marketing and promotions. We may also use data to provide you with information about goods and services that may be of interest to you as well as to enhance your experience of browsing and using the Site, service messages, new features and improvements, special offers and events of interest. We may communicate with you via various channels, including but not limited to emails, web notifications, postings, telephone and news article transfer cards.

In addition, you may be asked to provide additional data. For example: If you win a competition, you may be asked to provide more personal data to confirm your eligibility and provide the prize to you. This data is collected by us or by participating sponsors or sellers of promotions. Please note that you should review the privacy policies of this third party to learn how they use any data they collect.

  • Business Transfers: In the event that our organization or virtually all of our assets are acquired, customer data will be one of the assets transferred to the new owner.
  • Protecting our Site and Other Sites: We disclose a customer's account and other personal data when we believe such disclosure is appropriate to comply with laws and law enforcement investigations and to protect the rights, property, or safety of our users or others. This includes exchanging data with other companies and organizations for a variety of reasons, including fraud protection and credit risk reduction.

Please note that our site may contain - from time to time - links to and from the websites of our corporate networks, advertisers and affiliates. No liability or claim for these policies. Also, please check the policies of those websites before providing any personal data or other information to them.


[ How do we store your data? ]

The data we collect from you may be transferred or stored in a location outside the Kingdom of Saudi Arabia. It can also be processed by a team working outside the Kingdom of Saudi Arabia. However, this business team works for us or for one of our suppliers. This staff is involved, among other tasks, in fulfilling your order, processing payment details and providing support services.

We will store data for as long as necessary in accordance with this Privacy Policy or if required to comply with any law. The data may be transferred, stored, processed, and used by our affiliates or non-affiliated service providers in one or more countries outside the country to which you belong. It is also possible to transfer and store your payment data by our affiliate companies to process payments and provide technical support services.


Our store also uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the Site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transmit the information generated by the cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the Website, to prepare reports for Website operators on its activity and to provide other services related to Website activity and Internet use. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but you must bear in mind that then you will not be able to take advantage of the full functionality of the site. By using this website, you consent to Google processing your data in the manner and for the purposes detailed above.



[ What are the protection standards we apply? ]

Protection standards are assigned to the site (Sale) as our store is an integral part of it, so please review the protection standards from the official basket site.


[ How do you access and modify data? ]

You can access a wide range of data about your account and your interactions with the site for the purpose of displaying the data, and in some cases updating it.

Examples of data that you can easily access on the site:

  • Updated data regarding your most recent purchase orders.
  • Personally Identifiable Data (including name, email, phone or mobile number..).
  • Email notification settings.

You may refuse to receive our marketing communications in the future at any time by adjusting your customer communications preferences, through the unsubscribe link provided in the email communications.

Through the site, the user can deactivate cookies by changing the browser settings. If you disable cookies, this will affect how our website works and you may not be able to access or use some or all of the functionality of the website. For example: information about how you use the Site – that is, the pages you visit most of the time – allowing us to provide you with relevant and targeted options that enhance your browsing experience and use of the Site.


[ What if we change our privacy policy? ]

Our work is constantly changing, so our Privacy Policy may be affected and we need a parallel change. We will post the current version of this Privacy Policy on the Site and it will remain in effect from the time it is posted on the Site.

We may periodically send email reminders of our notices and terms, but you should check your frequent visit to our site for the latest changes.

You should check the Privacy Policy regularly. Your continued use of the Site following any changes constitutes your acceptance of this Privacy Policy as amended.


[ How can you contact us? ]

If you have any inquiries related to your data on the site, please contact us at the unified number 920012563 or e-mail [email protected] and tell us the exact description of your inquiries, and we will respond to them and address them, please re-send your inquiry again in case That you sent it through the e-mail service and did not receive any response, because it may be that this inquiry did not reach us for reasons that may be related to the e-mail or the e-mail service provider.